Monday, June 3, 2013

Cash Flow Checklist v 2.0

We've made some updates to one of our most popular newsletter articles.

On a scale from 1-10 with 10 being “really excited” and 1 being “not so much”, what ranking does your staff give the job of calling customers for money fall…honestly?

During our conversations with dozens of accounts receivable clerks and credit professionals, almost 89% would rather avoid it if they could. Many tell us that they are busy with current customers or trying to approve new applications and just don’t have enough hours in the day to follow up on the slow payers.

As a business owner, I understand the need to service your current customers. What many owners fail to consider is the actual cost of allowing customers to use you as their banker. Let me explain. If you have $500,000.00 in receivables and your Line of Credit cost 4.00%, you must pay $1,666.67 per month in interest costs. There are many other costs such as breached bank covenants, service fees, missed opportunities to put your money back to work, inability to order more raw material, and interest costs to your suppliers.

To counter this drain on your profitability and increase your cash flow, we recommend developing a set of daily, weekly, monthly, and quarterly key performance indicators that your credit and accounts receivable staff can follow. If this checklist system is developed and followed consistently, the return on your investment will be immediate.

Further, if you're having a lot of trouble maintaining a skilled workforce in your credit department, or would like to learn how set up your KPI checklist, please visit our consulting division at https://www.creditprocessadvisors.com/freeconsultation.php for a confidential consultation.

Credit Process Advisors provides strategic credit management services throughout the Order-To-Cash cycle.

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